Customer success teams

See a 13% improvement in customer renewal rates.*

Salesloft empowers your customer success managers to scale account coverage and nurture long-term relationships.

_{*According to The Total Economic Impact™ Of Salesloft, a February 2019 study by Forrester Consulting on behalf of Salesloft.}

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Find out why our customers love us

Heather M, Senior Manager, Customer Success

I love the ability to see how my team is performing at a glance. Not only can I see the activity (calls, emails), I can also see how the actions are performing. It allows me to review the efficacy of my team members.

Gabriel S, Customer Success Manager

This tool gives us a lot of flexibility in organizing a large account base and through the analytics component demonstrate our teams impact.

Carol B, Customer Success Manager

After using Salesloft, I could never imagine working without it. With Salesloft, I can schedule webinars, software updates, and schedule customer follow-up meetings with ease.

Providing a better experience for...

Your customers

Salesloft integrates with best-in-class business intelligence tools and CRMs.
Leverage tracking from Salesloft to inform the customer health score and drive proactive customer communication.
Curate playlists of escalated customer calls, tagging key moments for quick review.
Conversation Intelligence lets you record calls and web meetings, so reps can go back and reference areas of the conversation, and managers can get real insight and data for coaching.

Your team

Recommend workflows, called Cadences, based on customer stage, such as: welcome onboarding, periodic health checks, QBR planning, and renewals. Also prioritize tasks from customizable dashboards.
Calendar integration makes scheduling resolution calls and meetings simple.
Bring in subject matter experts in real-time, notate and tag important moments in calls and meetings, and share insights, all from a single pane.

Provide exceptional customer experiences

With Salesloft, customer success teams can engage with customers at specific points in the adoption lifecycle, ensuring those “milestone moments” set them up for success and deliver high ROI.

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Solve your biggest prospecting pain points

Customer Success teams own the post-sale customer experience. It’s a big job. They build connections that set the stage for successful long-term relationships. Learn how Salesloft’s own Customer Success team helps customers onboard, adopt, and optimize and how you can do the same for your customers.

Speakers

Generate pipeline

Take the guesswork out of inbound and outbound prospecting.

Manage deals

Efficiently and effectively drive opportunities to close.

Engage customers

Connect when it counts, for impactful customer experiences at every stage.

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