Product Capabilities

Chat Agent

The Drift Chat Agent is your always-on seller. It works around the clock to handle online conversations, qualify leads, and book meetings.

Drift chat agent

Capture and convert

Capture and convert 24/7

Use the chat agent to engage visitors, qualify leads, and book meetings in real time so you never miss a revenue opportunity.

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Personalize answers

Respond to website visitors with tailored messaging with AI trained on your brand and that uses historical data and past buyer behavior.

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Provide human experiences

Blend AI responses and lead qualification with human-like conversations.

Engage

Instantly identify and score the intent of every website visitor.

Fastlane

Instantly qualify and route high-intent buyers to a live person on your team.

Coaching

Easily identify coachable moments to help sellers be more effective closers.

Since implementing Drift we've taken 41 days off the average deal cycle.

Tim Ozmina

Head of Demand Generation and Digital Marketing, COE at Boomi

FAQs