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Product Capabilities

Chat Agent

The Drift Chat Agent is your always-on seller. It works around the clock to handle online conversations, qualify leads, and book meetings.

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Drift chat agent
Capture and convert

Capture and convert 24/7

Use the chat agent to engage visitors, qualify leads, and book meetings in real time so you never miss a revenue opportunity.
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Personalize answers

Respond to website visitors with tailored messaging with AI trained on your brand and that uses historical data and past buyer behavior.
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Provide human experiences

Blend AI responses and lead qualification with human-like conversations.

Related features

Engage

Instantly identify and score the intent of every website visitor.

Fastlane

Instantly qualify and route high-intent buyers to a live person on your team.

Coaching

Easily identify coachable moments to help sellers be more effective closers.

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Since implementing Drift we've taken 41 days off the average deal cycle.


Tim Ozmina
Head of Demand Generation and Digital Marketing, COE at Boomi

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