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A History of Excellence: SalesLoft Leads the Pack According to Users from G2

September 23, 2020

When it comes to Sales Engagement platforms it is often said, the best ability is RELIABILITY. How do you track reliability? Well, uptime, crash reports, support tickets, and direct customer feedback.  

At Salesloft we strive, tirelessly, to provide the best, most reliable, and easy to use Sales Engagement platform for the entire revenue org, and it shows.

Before Salesloft, we were traditionally making about 50 phone calls a day and some emails here and there. Last week, I was able to get 4 touchpoints with about 350 contacts in 4 days using a cadence and automated emails. Mid-Market G2 Review 

Our customers continuously give the platform top marks and have rated us, yet again, as a leader in Sales Engagement, Sales Performance, Email Tracking, Call Tracking, Sales Coaching, and Conversation Intelligence on G2’s quarterly ranking reports.

In fact, we are the #1 Sales Engagement solution for Mid-Market and Enterprise!

Salesloft made it a lot easier for me to organize my day, I knew who I was reaching out to, when and how. Before Salesloft I was running on about 4/5 different Salesforce reports daily to keep up with my activities and know what I needed to do, which can be very confusing and makes you waste time with all the back and forth. It also completely removed the time I was wasting with manual activity entry on Salesforce. Mid-Market G2 Review


Salesloft allows me to touch more customers and prospects than I could manually. Close to 50% of our Closed Won business in FY18 started from Salesloft campaigns. You need a tool like this. Not doing targeted email campaigns is not an option and relying on reps to do old school mail merges is risky. Enterprise G2 Review

Check out the official report for the overall fall rankings in Sales Engagement from G2. 

Fall 2020 G2 Grid

In addition, Salesloft was recently named a Leader in the Forrester Research, Inc. September 2020 report “The Forrester Wave™: Sales Engagement, Q3 2020.” The Forrester report evaluated providers on 31 criteria, split into 3 categories: strategy, current offering, and market presence. Of the companies evaluated, Salesloft was one of only 2 vendors named as a Leader. 

Want to learn more about the Wave? We got you covered.

This recognition from Forrester is great but it is our relationship with you, our customers, that really matters. Your feedback and satisfaction are our top priority and that is why our leadership status on G2, a leading tech peer review site, means the world to us. Thank you for this recognition.

About G2s Quarterly Reports and Ranking

G2 helps businesses discover, buy, and manage the technology they need to reach their potential. 

B2B buyers seek trusted peer advice to make buying decisions. G2’s review platform and marketing solutions make it easy for B2B buyers to get valuable insights. Whether you’re doing research or selling a product or service, G2 is a must-have for business professionals.

We are creating a motivated community of real users sharing real reviews in real time. New insights based on authentic reviews encourage informed decisions and collective learning so businesses can buy technology in much the same way that consumers buy based on peer reviews on sites like Amazon.

Products shown on an official category Grid® have received a minimum of 10 reviews/ratings in data gathered by June 02, 2020. Products are ranked by customer satisfaction (based on user reviews) and market presence (based on market share, vendor size, and social impact) and placed into four categories on the Grid®:

  • Products in the Leader quadrant are rated highly by G2 users and have substantial Market Presence scores.
  • High Performing products have high customer satisfaction scores and low Market Presence compared to the rest of the category.
  • Contender products have relatively low customer Satisfaction scores and high Market Presence compared to the rest of the category. While they may have positive reviews, they do not have enough reviews to validate those ratings
  • Niche products have relatively low Satisfaction scores and low Market Presence compared to the rest of the category. While they may have positive reviews, they do not have enough reviews to validate those ratings. 

Salesloft is considered a leader in all of it’s 7 applied categories: Sales Engagement, Sales Performance, Email Tracking, Call Tracking, Sales Coaching, and Conversation Intelligence. 

What Sets Salesloft Apart?

All of this recognition points to one thing, if you are evaluating solutions to drive revenue you need to be talking to Salesloft. 

Not only do we provide the top-rated platform for teams to execute from, but we also provide the guidance and best practices sellers need to exceed customer expectations and replicate success across the revenue org. 

Before Salesloft, we didn’t really have an outreach strategy (or inbound engagement for that matter) for generating new business from scratch. Now, we are able to effectively target the personas we need to in an organized, repeatable fashion and have the data to back it up.  SMB G2 Review


I am able to manage a large number of prospects quickly and easily and can automate both the initial prospecting cycle as well as following up with those I am nurturing. I can log in and know what I need to do for the day without spending a lot of time getting organized. Prior to Salesloft, it became difficult to manage this, and, frequently, I would forget a next step or touchpoint, [in addition] consistency in the sales cycle was not measurable. Mid-Market G2 Review


Specifically, we’ve standardized template emails for the Sales team. We collectively shared and edited the best templates we had, and made them available to all and added them to cadences. We’ve also recently been utilizing Snippets as an effective time-saving tool. Arguably, more importantly, we’ve completely rebuilt our Implementation Process from the ground up, and Salesloft has been a critical tool in this effort. (It’s working great for our post-sale teams, by the way) Enterprise G2 Review

Yet again, thank you. We are honored to be recognized by you, our customers, as your vendor of choice in Sales Engagement, Sales Performance, Email Tracking, Call Tracking, Sales Coaching, and Conversation Intelligence. Not only that! Salesloft is proud to be the leading Sales Engagement platform for enterprise and midsized companies.  

As a platform we guide and automate dynamic sales plays, facilitate coaching, and provide the dashboards and insights needed to achieve exceptional outcomes.

As a company we strive to build a world where every buyer is loved by the buyer they serve. How? Through authenticity, reliability, and helping our customers deliver the best buying experience for their customers. Together we will exceed our collective revenue goals and customer expectations.

For those of you who have submitted a review, thank you!  We owe everything we are to our wonderful customers and advocates. Your feedback is a critical part of our product planning and strategy.


Want to hear more? Check us out on TrustRadius or G2. You can also learn more about The Forrester Wave™: Sales Engagement, Q3 2020 here.