Summer 2026 Product Innovations
Your buyers tell you everything. Now your system can finally act on it.
Introducing Salesloft Conversation Intelligence — the only CI solution built into the system where your team creates, closes, and grows revenue.CI That Lives Where Your Team Closes
Not all CI is created equal
There are three levels of conversation intelligence maturity that revenue teams progress through. Most are stuck at Level One:
- Level One: Helps your reps close the deal in front of them. Most teams stop here.
- Level Two: A forecast input that helps you know whether you'll hit the number at the end of the quarter.
- Level Three: CI that triggers the next action, feeds your agents, and sharpens the forecast — automatically.
Level Three is where revenue is going. It’s where Salesloft Conversation Intelligence already operates.
"Salesloft Conversation Intelligence will surface up the key points, the concerns, the questions, and also help identify and improve our engagement with that customer so that the conversation is collaborative and not one-sided".
David Schloss, CRO, BirchStreet Systems
Give your AI what most CI tools can't
AI agents need context to act, and conversations are the richest signal in your revenue system. Salesloft Conversation Intelligence gives them the richest signal in your revenue system — what your buyers actually say.
- Before the call: Automated meeting prep and research
- During the call: Live transcription and real-time battlecards
- After the call: AI summaries, action items, follow-up emails, and CRM updates
- Across calls: Track how topics, objections, and phrases correlate to outcomes. Score calls, spot themes, and get grounded in what buyers actually say.
Coaching that changes what reps do tomorrow
Feedback that lives in a separate tool rarely reaches the next deal. Salesloft Conversation Intelligence changes that. We turn flagged moments into tasks that appear in the rep’s workflow as tracked tasks, and trigger live battlecards during calls in the moment they're needed most.
The recording isn’t the value — what it triggers is
When conversation data lives in the same system as your pipeline, outreach, and AI agents, it stops being a report and starts moving deals. CI that enables action — not just reports on it.
Salesloft MCP Server: CI connected to your LLM
Every signal captured is accessible to the LLMs and agents your team uses via our MCP Server. Get extended and customized insights, power automated workflows, and connect conversations to your strategy and forecast outcomes. Give your AI the complete picture of revenue, and discover new ways to improve deal outcomes.
For Reps: Stop Prepping. Start Selling.
Your AI didn’t know your pipeline — until now. Connect all your Salesloft data and context to your AI of choice.
- Prep for any call in under a minute
- Surface objections and competitor mentions from past calls
- Catch deals going cold before your manager does
- Map your buying committee and spot gaps
- Create customized content with context built in
For Managers: Inspect Deals and Coach at Scale
You can't listen to every call or click through every record — but your AI can. The MCP Server lets your AI answer questions about any deal or rep, grounded in real call transcripts and engagement data.
- Prep for 1:1s in minutes
- Spot stuck deals across your teams
- Coach on specific moments and messaging
- Catch single-threaded risk on your biggest deals
- Track rep patterns across the team
For RevOps: Govern AI. Don’t Chase It.
Your team is already using AI with no guardrails. Give them a secure, managed path with built-in governance.
- Monitor AI usage with full audit logging
- Surface pipeline health without building dashboards
- Identify process breakdowns from engagement data
- Validate forecast accuracy with buyer signals
- Benchmark rep and team performance on demand
Unlock more from your Salesloft solutions
Hear About the Future State of Revenue
Join the webinar to learn about current trends in revenue and hear from special guest Forrester on where technology is going next.
Read our Perspective About CI
Understand how we view conversation intelligence as a critical layer within the Predictive Revenue System.
See the latest
innovations in action
Ready to see how Salesloft's latest innovations in AI and agents can benefit your go-to-market team?