Sales Call Tracking Software

With Salesloft’s call tracking, sales calls can provide crucial insights to guide salespeople and offer coaching to close more deals. 

Create and automatically sync call logs with your CRM. Optimize sales efforts based on call data. Discover what draws in leads with call recordings, call reports, analytics, and more — all on one platform.

Graphic showing the sales call tracking dashboard on Salesloft

CRM call log automation

As contact lists grow, keeping tabs on call notes becomes a hassle. But by integrating your CRM with Salesloft, reps can automatically log critical information about calls with only minimal input.

Seamlessly sync contacts from CRMs such as Hubspot or Salesforce and call right from Salesloft. Log notes and outcomes with the “disposition” and “sentiment’ fields. 

Eliminate back-and-forth by quickly pulling up logs as references. Automatically save notes to your call step, your contact’s customizable profile, and CRM platform—all with a single click.

Graphic showing the settings on the Salesloft sales call tracking software

Marketing campaign optimization

Without tracking inbound calls, business leaders can’t assess whether online and offline channels are capturing sales leads and influencing conversion rates. 

Fortunately, you can use Salesloft’s metrics for sales attribution.

Readily evaluate how many leads are coming in by phone and how many call steps it takes to close. Compare marketing campaign ROI based on cadence and call reports. Determine which steps across multiple Cadences reap the most rewards and close deals faster.

Graphic showing the Analytics tool within the Sales Call Tracking software

Conversation intelligence

In addition to recording calls and virtual meetings, Salesloft’s Conversation Intelligence simplifies coaching and improves collaboration and efficiency.

Supported by AI analysis, call recordings offer invaluable information on prospecting and customer interactions. Through tools such as transcriptions, managers can glean insights on keywords, phrases, and critical talking points to drive future phone calls.

Examine how buyers and sellers interact to pinpoint areas of improvement. Leave detailed notes for coaching or create clips to guide sales reps.

Share call data on pain points with implementation teams to support the onboarding process.

Graphic showing the Conversation Intelligence dashboard in the Sales Call Tracking software

All-in-one platform

As an all-in-one engagement platform, teams can use Salesloft to manage and analyze inbound or outbound calls.

Utilize our Sales Dialer to execute and track sales calls or text messages. Spend less time dialing and more time connecting with prospects with speedy workflows and pre-recorded voicemail drops.

You can even unlock detailed conversation analytics through our reporting software.

Compare and contrast KPIs against Call Standard Reports. Examine call durations or percentage of connected calls to determine the best time of day to reach out. Examine other metrics to better evaluate your team’s performance.

Graphic that shows the cadence dashboard of the Sales Call Tracking Software

Increase customer satisfaction

Customers are already wary of call centers and sales calls. By discovering pain points through call recordings, transcriptions, and sentiment tracking, reps can address issues early and ensure customers are having the conversations they want.

Before an important call, reps can also review nuanced notes and call logs about past issues. Use these viewpoints to assist in real-time decision-making and objection handling.

You don’t even have to scrounge for phone numbers. Easily update contact information, automate follow-ups, and line up your phone calls through a streamlined workflow.

Graphic showing the Conversations dashboard in the Sales Call Tracking Software

What our customers say

Call tracking solutions are just one part of Salesloft’s functionality. To discover how we help teams win sales calls and close deals faster, check out what our customers have to say.

Testimonials powered byg2 logo

No more missed opportunities and follow ups. The team loves it. Definite impact on our ability to drive sales.
Bryan S Headshot
Bryan S
Managing Director, East and South Africa

Salesloft and its App Ecosystem make up what our Co-Founders call ‘The Deal Room’...

Justin M Headshot
Justin M
Sales Operations Specialist
A++ Software. Highly Recommended. Will continue to use for as long as it’s available.
Ryan L headshot
Ryan L
Business Development Specialist

Generate more revenue, faster

  • Prospect 322% more pipeline (yes, really!)*
    Get more replies with multi-channel messaging, proven templates, and take action from anywhere with the industry’s only mobile app.
  • Drive more opportunities
    Onboard reps more quickly with structured workflows, use the comprehensive data to identify and replicate behaviors of top sellers, and automatically sync all activities to your CRM.
  • Advance and win more deals, 75% faster
    Focus on the most engaged prospects with AI-driven deal engagement scoring. Identify deal gaps and forecast effectively with all deal data in one platform.
  • Win 28% more deals with call recording and conversation intelligence
    Sales call tracking, transcription, analysis, and coaching in one platform and connected to all of your workflows.

*Real success metrics reported from Salesloft customers within the first year of implementation.